Aromafest.in

JUGMUG Diwali offer!

Free delivery on order above 500

Minimum order value 250 Rupees
On order worth 500 or above 5 % off - Get5
On order worth 999 or above 10% off - Aromafest10
On order worth 1599 or above 15 % discount - Aromafest15
On order worth 1999 or above flat 500 rs off - First500
Delivery charge 50 Rupees per order
Free delivery on order above 500

Minimum order value 250 Rupees

On order worth 500 or above 5% off - Get5

On order worth 999 or above 10% off - Aromafest10

On order worth 1599 or above 15% discount - Aromafest15

On order worth 1999 or above flat 500 rs off - First500

Delivery charge 50 Rupees per order

Free delivery on order above 500

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Exting offers! This New Year 2025

ॐ भूर् भुवः स्वः। तत् सवितुर्वरेण्यं। भर्गो देवस्य धीमहि। धियो यो नः प्रचोदयात् ॥

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PRIVACY POLICY

Welcome to **aromafest.in**. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, [aromafest.in](http://aromafest.in), or make purchases. By using our site, you agree to the practices described in this policy. privacy policy for your e-commerce website, **aromafest.in**, which deals in incense sticks, dhoop STICKS AND GIFTINGS.

  1. Information We Collect
    **a. Personal Information:** When you create an account, place an order, or contact us, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
    **b. Usage Data:** We collect information about your interaction with our website, including IP address, browser type, operating system, pages viewed, and dates and times of visits.
    **c. Cookies and Tracking Technologies:** We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. You can adjust your browser settings to refuse cookies, but this may impact your experience on our site.
  2. How We Use Your Information
    We use your information for the following purposes:
    – **To Process Orders:** To fulfill your orders, manage your account, and provide customer support.
    – **To Improve Our Services:** To enhance our website and offerings based on user feedback and behavior.
    – **To Communicate with You:** To send order confirmations, updates, promotional offers, and other information relevant to your transactions.
    – **For Legal Compliance:** To comply with legal requirements, resolve disputes, and enforce our policies.
  3.  Sharing Your Information
    We do not sell or trade your personal information. We may share it in the following circumstances:
    – **Service Providers:** We may share information with third-party vendors who assist in operating our website, processing transactions, and delivering products. These parties are required to protect your data and use it only for the specified purposes.
    – **Legal Obligations:** We may disclose your information if required by law or to comply with legal processes.
  4. Data Security
    We implement security measures to safeguard your information. Despite our efforts, no security system is impenetrable, and we cannot guarantee absolute protection of your data.
  5. Your Rights and Choices
    – **Access and Update:** You can access, correct, or update your personal information through your account or by contacting us directly.
    – **Opt-Out:** You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails.
  6. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
  7. Children’s Privacy
    Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a child under 18, we will delete it promptly.
  8. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. We will post any changes on this page and notify you of significant updates via email or site notifications. Your continued use of our site after changes indicates your acceptance of the updated policy.
  9.  Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:
**AromaFest**
Email: [info@aromafest.in]
Phone: [6263230035]
Address: [1532, jain sugandhalaya shankracharya nagar Bhopal (M.P)]

PAYMENT POLICY

Welcome to **aromafest.in**. This Payment Policy outlines the terms and conditions related to payment for purchases made on our website. By using our website, you agree to the terms set forth in this policy.

  1. Accepted Payment Methods
    We offer the following payment methods for your convenience:
    – **Credit/Debit Cards:** We accept major credit and debit cards, including Visa, MasterCard, American Express, and others.
    – **Net Banking:** Payments can be made through various net banking options available with major banks.
    – **UPI (Unified Payments Interface):** We accept payments through UPI platforms.
    – **Digital Wallets:** Payments can be made using popular digital wallets such as Paytm, Google Pay, and PhonePe.
    – **Cash on Delivery (COD):** Available for certain locations. The option will be visible at checkout if applicable.
  2. Payment Security
    We prioritize the security of your payment information. We use secure payment gateways and encryption technologies to protect your data during transactions. Our payment processing partners comply with industry standards for payment security.
  3. Order Confirmation
    Upon successful completion of payment, you will receive an order confirmation email with details of your purchase. This email will include a summary of the items purchased, the total amount charged, and an order number for tracking purposes.
  4. Payment Issues
    If you encounter any issues with your payment, such as declined transactions or errors, please contact our customer support team at [info@aromafest.in](mailto:info@aromafest.in) or [Your Contact Number] for assistance. We will work to resolve the issue as quickly as possible.
  5. Refunds and Returns
    Refunds for returned products will be processed according to our Returns Policy. The amount will be credited back to your original payment method. Please refer to our [Returns Policy](#) for more details on how returns are handled.
  6. Order Cancellations
    If you wish to cancel an order after payment has been made, please contact us immediately. Cancellations are subject to our Cancellation Policy, and any applicable refund will be processed according to that policy.
  7. Pricing and Currency
    All prices on our website are listed in [Currency] and include applicable taxes unless stated otherwise. Prices are subject to change without notice. The final amount charged will be as per the pricing displayed at the time of checkout.
  8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:
**AromaFest**
Email: [info@aromafest.in]
Phone: [6263230035]
Address: [1532, jain sugandhalaya shankracharya nagar Bhopal (M.P)]

Creating a comprehensive Shipping and Return Policy for your e-commerce website, **aromafest.in**, is essential to provide clarity to your customers regarding shipping, delivery times, and returns. This policy helps manage customer expectations and streamline your operational processes. Here’s a sample Shipping and Return Policy tailored to your needs:

Return Policy

  1. Return Eligibility:
    We accept returns for products that meet the following criteria:
    – **Product Condition:** Items must be unused, in their original packaging, and in the same condition as received.
    – **Return Period:** Returns must be requested within [15] days of receiving the product.
  2. Non-Returnable Items:
    The following items are non-returnable:
    – **Personalized Products:** Custom or personalized items
    – **Perishable Goods:** Incense sticks and other wellness products that may be considered consumable
  3. How to Request a Return:
    To initiate a return, please contact our customer support team at [info@aromafest.in](mailto:info@aromafest.in) with your order number and the reason for the return. Our team will provide you with a return authorization and instructions on how to return the product.
  4. Return Shipping Costs:
    Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective items). In such cases, we will cover the return shipping costs.
  5. Refunds:
    Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method used at checkout. Please allow [7-10] business days for the refund to be reflected in your account.
  6. Exchanges:
    We do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order for the desired item.

Order Cancellations

  1. Cancellation Requests:
    If you wish to cancel your order, please contact us as soon as possible. Cancellations are only accepted before the order has been processed and shipped.
  2. Cancellation Fees:
    Orders that have been processed or shipped cannot be canceled. If you cancel an order after it has been shipped, you will need to return the item according to our return policy.
  3. Contact Us:
  4. For any questions or concerns regarding shipping and returns, please contact us at:
    **AromaFest**
    Email: [info@aromafest.in]
    Phone: [6263230035]
    Address: [BUILDING NUMBER 1532, CORPORATE OFFICE JAIN SUGANDHALAYA SHANKRACHARYA NAGAR BHOPAL (M.P)]